1- It is important for patients to provide accurate information to the medical committee, including their medical history, test results, and any other relevant information. If the information provided is inaccurate, the medical committee may not be able to provide an accurate opinion.

2- Baheya Hospital takes the privacy of patient data seriously and will not share it with any other party without the patient's consent.

3- Patients will receive a confirmation message within 24 hours after submitting a consultation request. They will then need to complete the payment process and send a copy of the payment receipt to the medical committee.

4- The medical committee will respond to the consultation request within 5 working days. The patient will receive an email from the committee with their opinion.

5- Patients may be required to do additional tests requested by the medical committee to provide an accurate opinion.

6- The medical committee's decision is based solely on the information provided by the patients. In some cases, a clinical examination may be necessary to ensure accuracy.

7- The medical committee's decision is not binding on external parties. Other healthcare providers are not required to follow their opinion.

8- Consultation registration must be in Arabic or English. The medical committee is not responsible for translating any other language.

9- The amount paid for the consultation is non-refundable, as the medical committee begins the review process immediately.

10- The request for consultation does not deny the patient's right to apply for receiving the medical service at the hospital, whether free of charge or at cost price, according to the system followed for booking and treatment at the hospital in both cases.