As an application and data analyst, you will have face-to-face correspondence with users who need your technical support, as well as collect and store data on numbers, research, logistics, or other behaviors. You use your technical expertise to ensure the quality and accuracy of that data, then process, design and present it in ways to help people, and the organization make better decisions.


  • Administration and monitoring of software applications.
  • Preparing technical specification as a roadmap for software
  • Oversee practices and processes to ensure integrity and availability of all data and applications as part of the organization’s information systems.
  • Make sure that the processes needed for the organization to function and succeed are running smoothly, acting as a technical point of contact to fix application and systems issues - usually on an immediate basis, by investigating and diagnosing system faults and application errors and resolving technical issues.
  • Monitoring and responding to requests for support.
  • Following up routine system backups, upgrades and installation of new releases
  • Providing instructions and training to staff in using applications
  • Analyzing error trends aimed at reducing or minimizing down time
  • Communicating messages regarding systems issues to users promptly
  • Liaising with software suppliers to fulfil the requirements of the organization
  • Scheduling, assessing and running regular tests and implementing new or upgraded software and assisting with strategic decisions on new systems to enhance the current systems and applications
  • Identifying and developing functionality changes
  • Maintaining documentation of key databases and linked applications.
  • Problem resolution in both the long and short term
  • Implementation and integration of new applications
  • Identifying organizational need for new applications, and could be involved in the design and development of existing and new applications
  • Managing data set, including creation, updates, and deletion, developing reports, and troubleshooting data issues.
  • Managing users and user roles.
  • Provide quality assurance of imported data.
  • Processing confidential data and information according to guidelines.
  • Helping develop analysis
  • Managing and designing the reporting environment, including data sources, security, and metadata
  • Supporting the data warehouse in identifying and revising reporting requirements.
  • Supporting initiatives for data integrity and normalization.
  • Generating reports from single or multiple systems.
  • Troubleshooting the reporting database environment and reports.
  • Evaluating changes and updates to source production systems.
  • Training end users on new reports and dashboards.
  • Providing technical expertise on data storage structures, data mining, and data cleansing.

You will be expected to attend regular internal and external meetings, providing updates on the progress of your task and to present to users the application solutions you are proposing.

The job involves working on multiple projects at any time, often within a team.

Qualifications / Requirements

  • Bachelor’s degree in computer science.
  • Strong technical skills are essential as is knowledge of applications and languages such as the below:
    • .Net
    • SQL
    • JavaScript
    • Java & Swift
    • Laravel 5
    • PHP
    • HTML
    • CSS
    • Bootstrap
    • Angular
  • Need to keep knowledge up to date, as this is a fast-paced environment and new applications are being introduced constantly
  • Ability to communicate effectively both verbally and in writing.
  • Excellent interpersonal skills
  • Ability to relay technical information to non-technical users
  • Customer service skills
  • Problem Solving
  • Analytical Skills
  • The ability to establish rapport with stakeholders
  • Attention to detail
  • Patience and understanding
  • The ability to work independently but also as a part of a team
  • Project management skills
  • A proactive attitude
  • Ability to work to deadlines and give realistic estimates
  • Willingness to learn
  • Very fine eye for detail
  • Work experience as a data analyst or in related field, and deep understanding of the popular data analysis tools and databases are plus
  • Ability to analyze existing tools and databases and provide software solution recommendations.
  • High-level experience in methodologies and processes for managing large-scale databases.
  • Demonstrated experience in handling large data sets and relational databases.
  • Understanding of addressing and metadata standards.

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